Your privacy is a fundamental commitment at dax88. This Privacy Policy explains exactly what personal data we collect, how we use it, who we share it with, and the rights you hold as a dax88 player based in Indonesia.
These six principles summarise how dax88 approaches your personal data. The full legal detail follows in the policy clauses below.
dax88 collects only the personal data that is genuinely necessary to deliver our services — account management, identity verification (KYC), payment processing, and player support. We do not collect data speculatively or for undefined future uses.
All personal data held by dax88 is stored on encrypted servers with access restricted to authorised personnel only. All data transmitted between your browser and the dax88 Platform is protected by TLS 1.3 encryption.
dax88 does not sell, rent, or trade your personal data to any unaffiliated third party for commercial purposes. Data shared with partners is limited strictly to what is required for service delivery and is governed by binding data processing agreements.
You have the right to access, correct, export, or request deletion of your personal data at any time. Requests are acknowledged within 24 hours and fulfilled within 30 calendar days, subject to applicable legal retention requirements.
Promotional communications — including offers tied to Idul Fitri, Ramadhan, or Indonesian Independence Day — are sent only to players who have explicitly opted in. You can withdraw your marketing consent at any time from within your account settings.
dax88 retains personal data only for as long as is necessary for the stated purpose or as required by applicable law. Account data is held for a minimum of five years following account closure to comply with international anti-money laundering standards.
This Privacy Policy ("Policy") describes how dax88 ("we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "your", "Player") who access or use the dax88 Platform at https://dax88.bet, including all associated sub-pages, mobile interfaces, and related services.
This Policy applies to all personal data processed in connection with your use of dax88, regardless of the device or browser you use to access the Platform. It covers data collected directly from you during registration and gameplay, data generated automatically through your use of the Platform, and data obtained from trusted third parties such as payment processors and identity verification providers.
By creating a dax88 account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform immediately and contact [email protected] to close your account.
For the purposes of applicable data protection law, dax88 is the data controller responsible for the personal data collected through the Platform. As data controller, dax88 determines the purposes and means of processing your personal data and is accountable for ensuring that processing is carried out lawfully, fairly, and transparently.
dax88 operates as an internationally licensed gaming platform. While the Platform is specifically designed to serve players in Indonesia — including users in Jakarta, Surabaya, Bandung, Medan, Yogyakarta, Bali, Semarang, and Makassar — the data controller entity is incorporated and operates under the laws of its licensing jurisdiction.
All data protection enquiries, subject access requests, and privacy complaints should be directed to the dax88 Data Protection contact at [email protected] with the subject line "Data Protection Request". We aim to acknowledge all such communications within 24 hours of receipt.
dax88 collects personal data in three primary ways: data you provide directly, data generated automatically through your use of the Platform, and data received from authorised third-party sources. The table below summarises the categories of data collected and the context in which each category arises.
| Category | Data Elements | Collection Context |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., Indonesian KTP number), passport or driving licence details | Account registration and KYC verification |
| Contact Data | Email address, mobile phone number, residential address in Indonesia | Account registration; customer support interactions |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal amounts in IDR | Payment processing; KYC source-of-funds verification |
| Technical Data | IP address, browser type and version, device type, operating system, screen resolution, session timestamps, referring URL | Automatically collected via server logs and cookies on Platform access |
| Usage Data | Games played, bet amounts and types, win/loss history, session duration, feature usage patterns, bonus activity | Automatically generated during Platform use |
| Communications Data | Live chat transcripts, email correspondence content, support ticket history, player feedback and survey responses | Customer support interactions and voluntary feedback submissions |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and SMS, preferred communication language, promotional campaign response history | Account settings; marketing consent interactions |
dax88 does not collect or process special categories of sensitive personal data (such as health data, biometric data, religious beliefs, or political opinions) except where strictly required by applicable law or where you have provided such data voluntarily in the context of a responsible gaming self-assessment.
dax88 processes your personal data for the following purposes. Each purpose is supported by a specific legal basis, which is detailed in Clause 5 below.
dax88 processes your personal data only where there is a valid legal basis for doing so. The legal bases we rely upon are as follows:
dax88 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the dax88 website. They allow the Platform to recognise your device, maintain your login session, remember your preferences, and analyse usage patterns.
The categories of cookies used by dax88 are as follows:
You may manage your cookie preferences at any time through your browser settings. Most modern browsers allow you to refuse or delete cookies. Please note that blocking strictly necessary cookies will impair your ability to use the dax88 Platform, including the ability to log in and place wagers.
dax88 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the following limited circumstances, and only to the extent necessary for the stated purpose:
As dax88 operates as an internationally licensed gaming platform, your personal data may be transferred to and processed in countries outside Indonesia. This may include the jurisdiction in which dax88's gaming licence is held, as well as the locations of our authorised payment processing and game supply partners.
Where personal data is transferred internationally, dax88 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection law. These safeguards may include:
You may request further information about the safeguards applicable to any specific international data transfer by contacting the dax88 Data Protection team at [email protected].
dax88 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or for as long as is required by applicable law, whichever is longer. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account plus 5 years after closure | AML/KYC regulatory requirement |
| Financial Transaction Records | 7 years from transaction date | International financial reporting standards |
| Customer Support Communications | 3 years from last interaction | Legitimate interest (dispute resolution) |
| Technical and Usage Data | 13 months from collection | Platform analytics and security monitoring |
| Marketing Consent Records | Until consent is withdrawn plus 3 years | Legal obligation (demonstrating lawful basis) |
| Self-Exclusion Records | Duration of exclusion plus 7 years | Responsible gaming regulatory compliance |
When personal data is no longer required and the applicable retention period has expired, dax88 securely deletes or anonymises the data so that it can no longer be attributed to any individual.
As a dax88 player, you have the following rights in relation to your personal data. You may exercise any of these rights at any time by submitting a written request to [email protected] with the subject line "Data Rights Request".
dax88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes the following controls:
The dax88 Platform is strictly intended for adults aged 21 and over. dax88 does not knowingly collect, process, or retain personal data from any person under the age of 21. Registration by minors is strictly prohibited under the dax88 Terms & Conditions and this Privacy Policy.
If dax88 discovers or has reason to believe that personal data has been collected from a person under the age of 21, that individual's account will be suspended immediately, all associated transactions will be voided, and the personal data in question will be securely deleted from our systems without undue delay.
If you are a parent or guardian and believe that a minor under your care has registered a dax88 account, please contact us immediately at [email protected] so that the matter can be investigated and resolved without delay.
The dax88 Platform may contain links to third-party websites or services — for example, links to responsible gaming resources or payment provider information pages. This Privacy Policy applies solely to data processed by dax88 and does not extend to the data practices of any third-party website or service that you may access via a link from the dax88 Platform.
dax88 has no control over and accepts no responsibility for the privacy practices or content of third-party websites. We encourage you to review the privacy policy of any third-party website before submitting personal data to it.
dax88 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. When material changes are made, we will notify registered players by email to the address on file and by posting a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically to remain informed about how dax88 protects your personal data. The most current version of this Policy is always available at dax88.bet/privacy-policy.
Continued use of the dax88 Platform following the effective date of any revision constitutes your acceptance of the updated Policy. If you do not agree with the updated Policy, you must stop using the Platform and contact us to close your account and arrange withdrawal of any remaining balance.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how dax88 has handled your personal data, please contact the dax88 Data Protection team through the following channels:
dax88 is committed to resolving all privacy-related concerns promptly and transparently. If you are not satisfied with dax88's response to a privacy complaint, you have the right to escalate the matter to a competent supervisory authority or data protection regulator in the jurisdiction applicable to your situation.
We are committed to keeping your personal information secure at every step. If you have questions about your privacy or are ready to explore the dax88 Platform, our team is available around the clock.
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